Having a good customer service and support will go a long way to increase your sales and record good feedbacks. A high quality service will cause your customers to recommend your products/brand and also give it good ratings.
After a purchase of your product has been made, it is very important to follow up the customer by sending an email to congratulate him/her for the purchase and support. You can be able to monitor this by using the email provided by Amazon. This process can be done manually but as your business grow, it becomes impossible to control the long list of emails. In this case, a software to handle this task is a better option. This software would be able to monitor and control the messages sent to each customer.
In this view, AMZ SPACE has included an auto-responder which sends the email automatically for you after a transaction has been made.
AMZ SPACE auto responder tool will allow you to build email template to send the emails automatically. This tool has three sections
• Mail list
• Add a new auto responder list
• Sent responders
The mails list allows you to see the emails of the customers that have made purchases from you. With the “add a new auto responder list” you create a new template to send a message to your customers. The “sent responder” shows you the emails that have been sent by AMZ SPACE auto-responder tool AMZ SPACE auto Responder tool enables you to create a number of personalize emails which substitute the parameters with the details of the customer that would receive the mail.
You can send a message immediately when shipping, 3 days a week and then after shipment to make sure that the customer is pleased with the order made. This makes the customer opinionated and leave a positive feedback on your product and service.
Users will be able to use this tool after they have set their API keys.
To sum it all up AMZ SPACE auto-responder is a powerful tool to follow up your customers and also increase your sales automatically!